Clair Mills is Director of Banking, Change and Operations at the Bank of England, supporting the Markets, Banking and Resolution (MBR) Deputy Governorship. She oversees the middle and back-office functions within Banking Services, and has overall responsibility for MBR’s operations, data strategy, operational resilience and risk remit, and the investment and change portfolio. Clair began her career in retail banking before moving into operational and technological change management and consultancy. She has over 20 years of board-level experience in financial services and has led major strategic and technological transformations across several organisations. In 2011, she joined the Financial Services Authority (FSA) to lead the ‘Twin Peaks’ transition to the PRA/FCA regulatory model, later becoming Chief Operating Officer at the PRA in 2018. Clair is a frequent keynote speaker on FinTech, RegTech, and the evolving role of central banks in a digital world.
